Client Ujuajiosis Syndrome (CUS)

Turn to your neighbor, ask him/her to sit down and pay attention cause I'm not likely to say this another time. We need to get this straight and understood for once and for all cause it's cost me 3 clients in the last 3 weeks. Severally I've been faced with the challenge of explaining why the client needs web hosting and more so why it's renewed every year or so. Today was the last nail and I thought I should get this clear or just quit chasing hosting & domain clients [too much trouble which won't justify the cost]. From where I stand, it seems to me like client knows that they at least need to get a domain name but they don't believe they need anything else save for the website which only needs to just get the design and the web designer may pave way and leave the rest to them. Clients want a website they can walk away with almost physically and own everything from the http:// to the .com or .co.ke.. How this thing works however is different from what you think or wish.
For instance these are Wikipedia definitions

A domain name is an identification string that defines a realm of administrative autonomy, authority, or control on the Internet. Domain names are formed by the rules and procedures of the Domain Name System (DNS).

A web hosting service is a type of Internet hosting service that allows individuals and organizations to make their website accessible via the World Wide Web. Web hosts are companies that provide space on a server owned or leased for use by clients, as well as providing Internet connectivity, typically in a data center. Web hosts can also provide data center space and connectivity to the Internet for other servers located in their data center.

The whole point is that you can't fully own a domain/server space. More so cause you can't handle the issues that arise from time to time.
I however don't get very disappointing at clients who want to know everything and at the same time mix perceptions with what you tell them. I've written before that people particularly kenyans are wajuaji. You want to know what medicine the doctor has used, how many bacteria it can kill in an hour and the concentration of hydroxyl ions in the medicine. Knowledge is power right?? Well I hope I've made it known too that not all knowledge is necessary so next time you want to be someone's client/customer, please if there's no trust go away. Forget this thing of asking about every detail nikama you're out to investigate business process ati to prove you're involved.

I leave you with this diagram of a web hosting environment  Read it, understand na next time sitaki maswali ya kujua web server hufanya aje ama aje...

Week poa